Ford Library at The Fuqua School of Business

Reference and Instruction Librarian - Job Opening

Applications for this professional position are no longer being accepted at this time.

Title: Reference and Instruction Librarian
Classification: Professional Library Staff
Organization: Duke University, Fuqua School of Business, Ford Library
Location: Durham, North Carolina, United States
Employment Type: Full-time - 40 hrs/week, on-site*
Reports To: Ford Library Director
* Initial 6 months on-site is required - hybrid schedule options considered after 6 months.

Please review the updated Duke University Conditions of Employment *before* applying.

» Duke University Conditions of Employment

Position Summary - Overview

Working in a highly collaborative, dynamic environment as a member of the Research Services Team, provides library users with end-to-end support for teaching and research using data and online research resources. The role supports Fuqua faculty in integrating library resources into their courses, designs and delivers instructional programs for students, and creates and maintains web-based content to support teaching and learning, including course reserves.

Responsibilities

Provides research and reference services to library users (60%)

Examples:

• Providing reference assistance to patrons by phone, email, chat, and in person
• Developing, scheduling, and teaching bibliographic and database instruction sessions during the academic year on topics including Bloomberg, career research, and business strategy
• Evaluating trial databases and providing feedback to library leadership regarding user needs, usability, and cost as they relate to the Fuqua community
• Performing additional research services as assigned, which may include leading library tours and collaborating with vendor representatives on database training sessions

Promoting library collections and services (20%)

Examples:

• Creating instructional and research support content for Fuqua courses by selecting resources from the Ford and Duke Libraries for inclusion in online web guides
• Conducting outreach to Fuqua faculty and student groups to support the integration of library resources into teaching and learning
• Producing the library's monthly newsletter highlighting key resources, services, and initiatives
• Designing and staffing library outreach initiatives such as coffee breaks, tabling events, and other engagement activities

Provides course support for Fuqua faculty (20%)

Supports faculty and students by facilitating access to library-licensed and locally hosting course materials.

Examples:

• Generating and sharing stable links to library resources for use in course instruction
• Creating and maintaining course pages for faculty to host links to library content
• Ensuring student access to locally hosted content for academic use

Other relevant duties as assigned

As part of Team Fuqua, and a member of a small, but highly effective team of library and information professionals, any member of the Ford Library staff may be called upon by the Director or their supervisor from time-to-time to perform duties outside the scope of the responsibilities in their specific job descriptions.

Required & Preferred Qualifications

Education/Training

Master's degree (MLS, MSLS, or MSIS) from an ALA-accredited library or information science program.

Required Experience

• Minimum of two years of experience in an academic or research library environment, including reference and instruction responsibilities. Demonstrated knowledge of information resources and services, particularly reference services and instruction.
• Excellent interpersonal, oral and written communication skills; strong analytical skills and problem-solving abilities; able to work independently and collaboratively.
• High proficiency with computer-based technologies and ability to adapt to new tools and platforms
• Demonstrated commitment to providing outstanding customer service and to ongoing professional growth and development.

Preferred Experience

• Prior experience using business research databases in an academic business library or professional business library setting.

Salary & Benefits

Salary dependent on qualifications and experience. Comprehensive benefits package includes 20 days’ accrued vacation, 12 days accrued sick leave, and 14 holidays; health, dental, disability and life insurance and support for professional development and training. Complete details on Duke benefits can be found at: https://issuu.com/workingatduke/docs/benefits_new_hire_guide

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The statements above are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

How To Apply

Applications for this professional position are no longer being accepted at this time.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, gender expression, national origin, race, religion, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.